Support to optimise the performance and reliability of your BMS Systems

ControlWorks Support Solutions provide on-site expert support to optimise the performance and reliability of your HVAC and Building Management equipment. Our BMS and HVAC service solutions are industry-leading, outcomes-focused, and invaluable to customers of all sizes and scales.  

Maintenance has a direct bearing on the performance of your building systems, impacting efficiency and profitability over the building lifecycle. When you install a new system – be it HVAC, lighting, air quality, energy management, or other building systems – how it is maintained through the warranty period and beyond is vital to its overall working order.  

At the same time, managing maintenance, refreshes, and systems can be a resource-draining activity. At ControlWorks, across our HVAC service and other services, we un-complicate system maintenance and ensure a seamless transition through your system’s warranty period and beyond. 

Our qualified team of support technicians are strategically placed across NSW, Victoria, and Queensland to meet the needs of each of our customers. We create a maintenance service program that suits your building requirements. The main benefits of regular servicing via our comprehensive HVAC service offering is to ensure your building is running at optimal levels, maintain a sustainable footprint, and lower your building operating costs. 

Our BMS and HVAC Service Solutions Include

• Scheduled maintenance ensuring optimum installation and performance during your warranty period
• Complimentary annual assessment report
• Remote support and on-site attendance 24 hours, 365 days a year
• Condition monitoring including trend reporting
• Customised training options for your in-house staff
• Energy efficiency audit
• Asset management audit
• Dedicated Business Support Manager and Support Technician 

• Customised site visits
• Fully trained technical team for each site visit
• On-call service (remote dial-in or on-site attendance)
• Essential systems checks and tuning
• Plant control performance checks
• Compliance with ASHRAE Standard 180-2008
• Repair and/or replace on condition
• Detailed Site Report after each monthly visit
• Complimentary half-yearly assessment

• Fully trained technical team for each site visit
• On-call service (remote dial-in or on-site attendance)

• Detailed call reports 
• Experienced team of support technicians to assist with any issues 

 

Why ControlWorks? 

For over twenty years, ControlWorks has been a leading voice in the BMS and HVAC service market. Our strength lies in the collaborative approach we take to the work we do. We understand that no two buildings are the same, and because of that, the BMS systems will be different. To help building managers handle the workload, we work closely with our customers, understand their needs and challenges, and then meet and exceed them in response to their HVAC Service needs.  

Our software management solutions can be learned quickly, and the management and monitoring of the environment are consolidated into a single piece of software. We only work with leading, proven brands to ensure that your BMS System will operate long-term with minimal management. All of this is backed by expertise that is always available to our customers.