Service and Support
- We perform scheduled service and maintenance activities and call out services for new and existing installations.
- Our maintenance and service is customized to suit individual client needs.
- We offer expert preventive maintenance and service to sustain building performance and reduce the incidence and costs of equipment failures and repairs.
- Our service technicians have extensive experience with many types of controls and HVAC systems.
- All service technicians are fitted out with service vehicles and equipment to facilitate immediate on-site response.
- We offer remote dial-in/ADSL support and on-site attendance 24 hours 365 days a year.
- We offer a comprehensive range of virtual monitoring, technical maintenance, energy efficiency and operational support services including:
- Training;
- Upgrade notification and installation for hardware and software;
- Database backups;
- Software configuration;
- Routine re-calibration;
- Energy audits, remote energy monitoring and performance contracting;
- Recommissioning and retrofits on existing systems;
- Emergency repairs;
- Environmental management systems for carparks.